NINA

Exchange Policy: Please inspect your roses upon arrival. Report any damages or discrepancies to us and the carrier immediately. We will evaluate damaged orders on a case-by-case basis and may offer replacements.  Return Policy: Due to the perishable nature of our roses, returns are not accepted.

Jardín del Sol is committed to delivering the highest quality roses to our customers worldwide, directly to the nearest airport to your location. By selecting our products, you agree to the Incoterms CPT, which outlines our shipping procedures to ensure the roses arrive at their destination in optimal condition and in compliance with all international regulations.

Incoterm

Incoterm CPT (Carriage Paid To): The cost of the goods (roses) and freight to the destination airport are included in the price you pay on our online store. We will specify the nearest destination airport to your location at the time of purchase.

Customs

The buyer is responsible for handling all customs formalities in the destination country, including the payment of duties, taxes, and other associated costs.